I had to use the forum again over the last weeks and it quickly became apparent that nobody uses the (continuously resetting) Sort By Last Updated setting. The result is that all my replies to older threads got completely ignored. The only solution was to start new threads, which then lack all the old context. I wonder if this is really how you envision the forum should be used?
Tagging previous participants doesn't work either.
Viewing the list only shows how many replies there are, but not when or by whom the last reply was made. This means that to check if there maybe is an update I should remember myself how many replies there were the last time I looked. Does anybody really think that everyone can remember those number for all threads?
Is it really so difficult to get this fixed? And if the answer is yes, why don't you revert to the old forum engine that had this all properly covered? Why is Silabs so hard trying to p*ss us off?
Oh and numbering list don't work correctly either.
Now let's put something in between and tell the following numbered list to start at three (right-click and change property):
Oh darn, it started over at one anyway. Why did I even bother to configure it?
is it really so difficult to get this fixed? And if the answer is yes, why don't you revert to the old forum engine that had this all properly covered? Why is Silabs so hard trying to p*ss us off?
'I think they ended up with some non-maintainable stuff. E.g. with a maintainable code changing 'last updated' to the default is a matter of max 1 hour of work. I am very 'proud' of my current client which is the first ever I know of to trash a code for unmainatability. Doing so is costly, but will often be the cheapest solution in the end.
I stand by my opinion "I do not care if a product works, I care about whether it is maintainable"
If a maintainable product does not work it is easy to fix.
if an unmaintainable product need a fix or an upgrade you are screwed.
Most of the community requests are handled internally and they have been delayed due to urgent web and Salesforce related projects. We are sorry for the inconvenience caused and will try our best to follow up on your community requests as soon as possible. I have escalated following requests to our team with high priority. I will get back to you once a target delivery date is confirmed.
The @ mention feature is likely to be delivered by our platform provider in 2019 according to their roadmap.
There are two main reasons why we chose the current community platform. As the community and the silabs.com website use the same platform, we are able to use consistent tagging system which allows us to display search results from different Silicon Labs pages. It means that community users can search for any support content that resides in silabs.com such as app notes, data sheets, and reference manuals through the community search bar.
The other reason is to provide a better prioritization tool for our support teams. The number of forum questions increased by 75% in the last 2 years so it was necessary to find a platform that helps the team manage forum cases through Salesforce integration.
We are aware that it's critical to reflect feedback from community members for the success of the community. This year, we have been working on making the community platform as stable as possible, but we will spend more resources to address your and other members' feedback going forward.
it quickly became apparent that nobody uses the (continuously resetting) Sort By Last Updated setting.
Maarten, do you really consider me 'nobody'
two more for the priorituies:
make a thread you have visited earlier go unread when sonmeone add a post.
get the 'viewed marking movbed to the server, it is annoying to have to 'update the cookie' evry time youn switch device
Hi, vanmierlo, erikm
Please see the community release notes on the Sort By option here: https://www.silabs.com/community/about/announcements.entry.html/2018/12/12/december_2018_commun-JHRN
We have changed the default sort option from 'Newest' to 'Last Updated'.
Thanks for your patience on this and let me know if you have any questions.
even found a new one: can't "unbold" the above
I appreciate the effort, but I must come to the same conclusion as Erik. Forums are still not sorted by "Last Update".
I pressed Ctrl-F5 in Google Chrome to force reloading in case of stale scripts, but that didn't make any difference.
I'm really sorry that I have to say this, but should we now conclude that not only Silabs cannot fix it, but they can't test it either?
The only fix I observed is that 8 bit MCU now has all three sorting options in the dropdown box.
Ah, thank you. The forum finally starts to be a little bit useable again.
The next priority should be to show information (who, when) on the latest post for each thread in the topic list.
my priority would be to remove the red from threads with new entries
merry xmas to all
If I had the feeling they could get that done at all within the next year I would agree. But since fixing sorting already took 14 months, I have no confidence in that. It requires a much larger change.
Instead showing some extra info that already exists in the underlying database should be a lot easier.
well picking the low hanging fruit is one approach.
while I agree with you re 'easy' I think "making useable" is more important.
I have missed posts because of red although it had new info. I have missed no posts because of the above
It is REALLY sad that after more than a year we have to cherrypick to, at least, get SOMETHING fixed.
Nari, please make marketing - which I guess is "the elephant in the room" aware that often a pi.... off engineer will choose another brand
actually, this 'fruit' should not be high in the tree change black fom "read since new" to "read since updated"
I hate being scared, but I am scared to list problems I find if they are less important than the above ones.
you have, in the past, fixed unimportant problems instead of using the time on the important ones