Hi,

Sorry for the delay. I will look at your files and get back to you this week. 

Hi,

I tried reproducing your issue on my MacBook Pro running OS v10.14.7 and I was unable to reproduce your issue. I am able to successfully install the driver. Can you try installing the driver again?

Hi Kevin,

Did you order the boards straight from the website? Going forward, you could order the boards by finding your local sales representative or distributor via this link - https://www.silabs.com/about-us/contact-sales?view=map. 

I got it to work as usually happens after posting for help  however it took 3 full days of work.

Using the following resources:
https://doc.micrium.com/pages/viewpage.action?pageId=48631005
https://doc.micrium.com/display/OSUM50200/Kernel+Run-Time+Application+Specific+Configurations
https://www.silabs.com/community/blog.entry.html/2018/09/14/advanced_configurati-Pqel
https://www.silabs.com/community/wireless/bluetooth/forum.topic.html/bgm13p22_isr_rutine-cMtZ

...and some trial and error I was able to make it work. The problem was no memory for the messages and the Mem_SegCreate method was not working for me.  I derived from the above resources that the sample code from which my project is based was memory optimized, so I enabled the LIB_MEM_CFG_HEAP_SIZE and set the .MsgPoolSize configuration parameter to get the system to work.  I suspect that Mem_SegCreate is simply the wrong way to initialize memory, but please correct me if I am wrong.

I hope this will be useful for someone in the future!
 

#define  LIB_MEM_CFG_HEAP_SIZE                              2048uL

#define  MSG_POOL_ELEMENTS       10u
#define  MSG_POOL_SIZE          (MSG_POOL_ELEMENTS * sizeof(OS_MSG))

.MsgPoolSize     = MSG_POOL_SIZE,

Jack,

The device can be customized through Simplicity Studio.  See application note AN1044 for more information: https://www.silabs.com/documents/public/application-notes/an1044-cp2615-customization-user-guide.pdf

Regards,

Joe

Hi

> Are you able to reproduce this issue on an STK or do you only see this on your custom hardware?
> We recommend using SP0503BAHT or equivalent USB ESD protection diodes, so I don't think that is the issue.
> Do you have USB analyzer that can be used to determine the communication between the board and the PC?
> Can you please make sure you have followed the recommended layout guidelines in the attached doc?