I'm using Simplicity studio 5 . and I use "installation manager/install by connecting devices" to get tool which I want。 My SDK is EFR32xG22 2.4 GHz 6 dBm RB, WSTK Mainboard , system is win10 64bit . when I started installation, it worked for a few minutes ,then it stopped at "Installing com.silabs.sdk.gecko_platform.v3.1.feature.feature.group" and can't continue. why?
Hi Peng ZZ,
The gecko platform is a large package, how long have you waited for the installation to continue? Depending on the internet speed it can take a long time for the installation to complete, if you have not gotten an error message it is probably still installing.
Hi Peng ZZ,
The network speed and quality are probably causing the long install time. On my home computer a fresh install typically takes 20 to 30 minutes. Network errors / timeouts will cause the installation to be very slow.
Silicon Labs also offers offline installers that might speed up the Simplicity Studio installation. The offline installers are very large, so they will take a while to download, but it still might be quicker than the online installation. Access to the offline installers is granted by creating a support case for part "Simplicity Studio IDE" and support case type "Software Question or Issue" and requesting offline access.