If you are encountering the following error when attempting to use either the Si5338-EVB or the Si5338/Si5356 Field Programmer with ClockBuilder Desktop, please try the attached procedure to fix the issue.
Error Message:
DoUSBTransaction: SI_FlushBuffers failed when attempting to reset USB communication. Details: USBXpress error: System error in the operating system. See AN169 for more information on how to get the error information.
Solving the USBXpress ClockBuilder Desktop Error
If you are encountering the following error when attempting to use either the Si5338-EVB or the Si5338/Si5356 Field Programmer with ClockBuilder Desktop, please try the attached procedure to fix the issue.
Error Message:
DoUSBTransaction: SI_FlushBuffers failed when attempting to reset USB communication. Details: USBXpress error: System error in the operating system. See AN169 for more information on how to get the error information.