Before posting a question

1. Apply basic troubleshooting:
   1. Can the issue be reproduced on an SDK sample application
2. Search the forum to see if someone has asked the same question already.
3. Consult the datasheets, reference manuals, application notes and user guides. Sources include:
   1. Simplicity Studio Launcher Documentation Tab
   2. Z-Wave Knowledge Base Article List
   3. Silicon Labs Technical Resource Search

When posting a question, make sure to include the following:

1. Provide detailed information about the issue.
2. Include the relevant parts of your development setup in the problem description. Examples include:
   1. SDK version
   2. Encryption keys
   3. Log files
      1. Zniffer traces must include S2 SPAN sync
      2. Wireshark traces must contain DTLS handshakes
      3. Refer to specific lines if possible
      4. Details of what is seen in logs – Node ID’s and IP addresses
   4. Identify if using a Silicon Labs Evaluation Board or a custom board
3. Identify the expected behavior
4. Identify the observed unexpected behavior, and provide step-by-step, detailed instructions on how to reproduce

For general community usage please refer to the Silicon Labs Community Guidelines.