I've been using the toolstick adapter for years without issue. A few days ago, toolstick stopped working. Plug in the toolstick and Windows more or less rejects the device at a low level. I have multiple toolsticks and see the same across devices. I also have multiple Windows machines and all exhibit the same behavior.
The failure occurred after Windows update KB4487017.
Rolling back the update enables the toolstick to work again. This is confirmed on multiple Windows machines.
We can only hold off the Windows update for 30 days.
All software affected including Flash programming utility, Simplicity Studio, etc... Software does not recognize the toolstick is plugged in.
Curious that Silicon Labs Engineeer are not updating their test machins for nearly 5 month. Anyway. I have the same issue with my TOOLSTICK for working with the F411. At the moment I rolled back but the debugging is not working anymore. Major something I guess. There also might be a problem with the USB stack of the used circuit from SoLabs used on the USB Adapter. Did you see annything?
@LiuJiehui I tried removing the update, but it didn't worked.
As far as I know you can only uninstall a major update for 10 days after it's applied. Not sure that is true of this update, but maybe. Apparently MS deletes the files needed to restore the PC after that. FWIW the fine people at Native Instruments are having this problem as well, along with many other hardware vendors I'm sure. On their forums they are indicating KB4487044 (Win10 ver 1809) and KB4487017 (Win10 ver 1803) as the culprits .
You can turn off updates on Win10 by setting your internet connection to "metered" and you can also pause updates for a month on some versions.
All further updates will be posted here
We have this problem with Toolstick adaptors and machines running Windows7. The toolstick device is seen in windows device manager with a PID and VID but it shows Error 10 device failed to start.
Have tried with multiple PC's and Toolsticks,
According to windows update history I've not got KB4487017 installed but maybe this is because its a windows10 update and I'm running Windows7.
HI. All quiet on the western front. Would like to hear about new info about this issue.
The other thread has a bit more info, but it's in Microsoft's hands, so ask them.
I had this issue but the March 12 2019 update from Microsoft seems to have resolved this issue. My SiLabs Toolsticks are now working again. BTW I'm running Windows7Pro