Silicon Labs is committed to accomplishing total customer satisfaction by:
Silicon Labs provides a minimum lifetime of 10 years after the release of products. Silicon Labs continually monitors its products and will offer a renewal of the 10-year lifetime commitment based on volume, target market, technology, and manufacturing.
For the lifetime guarantee of certain product lines please visit the sites below.
Silicon Labs has been registered to ISO 9001 Quality Management System since June 2000; to ISO 14001 Environmental Management System since December 2006 and is committed to excellence in our quality and environmental performance. That commitment is demonstrated by extensive product and process qualification. Each product goes through extensive qualification testing prior to production release. Silicon Labs qualifies integrated circuit (IC) products following JEDEC JESD47, Stress Test-Driven Qualification of Integrated Circuits.
Silicon Labs maintained certification to ISO/TS 16949 from January 2008 to October 2014. Due to a change in the IATF 16949 certification eligibility requirements in 2013, fabless semiconductor companies are no longer eligible for certification. Silicon Labs continues to conform to IATF 16949.
Silicon Labs’ automotive products meet AEC-Q100 qualification and only use IATF 16949 certified suppliers. Automotive offerings include Grade 1, 2, and 3 products that meet and exceed AEC-Q100, JEDEC, and most OEM specifications, including EMC and ESD. A zero-defect objective is built into Silicon Labs’ automotive products from the early design stage and continuing through the manufacturing, order fulfillment, and delivery processes. Automotive manufacturing flows are engineered to ensure delivery of defect-free products that remain trouble-free throughout the life of the vehicle:
Once production commences, the procurement and delivery processes provide responsive order confirmation and visible status for customer delivery. Products are delivered on-time, defect-free, and ready for 10+ years of automotive use.
We are pleased to share our latest quality and reliability performance data for estimates of shipped product quality and reliability monitoring results. This data is collected on a continual basis as qualification, production, and reliability monitors are completed.
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